Payout help · India · 18+
Your money is stuck. Let's get it moving.
Tell us the app, the problem, and how long you've waited. You'll get a status verdict and the exact Day 0 → Day 30 escalation ladder — sourced from NPCI and RBI procedures, not guesswork.
RBI · NPCI sourced No sign-up Free tools
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Start with the in-depth guides
Withdrawal stuck or not received The complete payout-recovery playbook: real timings, the Day 0–30 escalation ladder, and your RBI/NPCI rights. KYC rejected or account frozen Why verification fails, and the exact re-submit and unfreeze path for each cause. Customer care & escalation Real channels, the fake-care-number scam, and the grievance → RBI Ombudsman ladder. Refund, dispute & fraud recovery Getting money back: rail failures, deposit disputes, and scam-loss recovery odds. App shut down? Recover your balance Every major RMG app's post-PROGA status and exactly how to get your money out.
Or pick your problem
Withdrawal not received Stuck, pending, or failed UPI/bank payouts. Recover your balance by app Dream11, MPL, Junglee, WinZO, Zupee & more. KYC rejected / account frozen Get the exact reason and the re-submit path. Customer care & complaints Real escalation channels, not a chatbot loop. Refund & deposit disputes Money debited but not credited. Legal & tax explainers PROGA ban, legality, 28% GST and 194BA TDS. Responsible gaming & help Real helplines, a quit plan, self-exclusion.
Tools & data
Independent help resource. Under India's PROGA 2025, online money games are banned — this site helps you recover stuck balances and disputes through official RBI / NPCI channels. Information only, not legal advice. 18+.